QuickBooks payroll is an amazing feature of the application. Millions of SMEs rely on the application to perform their payroll task. After enabling the active payroll subscription, you can directly generate paychecks and perform other payroll tasks. But, at times, QuickBooks users encounter the QuickBooks Payroll Update Not Working issue when they try to update the application. You need to troubleshoot the issue immediately as it hinders the work productivity. In order to resolve the issue, you must understand the issue correctly. Read this blog post till the end to know more about the issue, its causes, symptoms, and troubleshooting methods.
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What Do You Mean By QuickBooks Payroll Update Not Working Issue?
The term QuickBooks desktop pro payroll updates not working depicts that there is a problem in updating the payroll. In general terms, it means that the application can not download and install the latest payroll updates in the system. Due to this, various other errors get triggered. Below, we have mentioned the most common errors that are related to QuickBooks latest Payroll Update errors.
Reasons Why My QuickBooks payroll update is not working
There are several reasons that trigger this “why is QuickBooks not calculating payroll” . The most reported causes of this error by the users are listed below:
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The QuickBooks data file got corrupted or damaged.
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You have entered the wrong information in paychecks.
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The Windows or QuickBooks application is outdated.
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You have entered the wrong employer identification number.
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The inactive payroll subscription will also trigger the error.
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Firewalls or antivirus are interfering with the QuickBooks update process.
Recommended To Read:- How do I upgrade QuickBooks Desktop to 2024?
Signs to Identify QuickBooks desktop payroll updates not working Issue
You can identify the error easily with the help of the below-mentioned points.
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You are unable to update the Payroll to the latest update.
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The application crashes when the error occurs.
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You won’t be able to access the application.
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You are unable to use the QuickBooks payroll service.
How to Troubleshoot payroll not working in QuickBooks Issue?
Take the help of the below-mentioned solutions to resolve the payroll not working in QuickBooks error.
Solution 1: Upgrade the payroll version
You can easily upgrade the payroll to the latest version by completing the steps mentioned below.
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Login into your application by using your admin credentials.
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After that, click on the Employees menu and then choose the Get Payroll updates option.
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Further, click on the Download entire update option and then press the update button.
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In case a new update is available, a message will pop up. To download the update, click on the OK button .
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It will automatically install the new payroll updates in the system.
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Solution 2: Make use of the Verify and Rebuild Data Function
In case your company data files have discrepancies, it will pop up the error. Stick to the below-mentioned steps to eliminate the data discrepancies with the help of the “Verify and Rebuild data” function.
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Foremost, login to the QuickBooks application and then click on the file menu tab.
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After that, click on the utility function and choose verify data utility.
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It will automatically detect the problem. An error message pops up on your screen in case any data discrepancies are detected.
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Next, to fix the problem, you need to run the rebuild data utility.
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Again, click on the file menu and choose the utility option. Next, pick the rebuild data utility option to fix the issue.
Solution 3: Modify the Internet Settings
Change the internet settings to fix the payroll update issue. Just follow the below-mentioned steps to resolve the payroll update issue.
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To begin the process, open the Internet Explorer and choose the settings option.
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Here, select the tools option and then pick the internet options.
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Next, pick the advance settings option and click on the “Reset or Restore Defaults” button.
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Lastly, press the next button to apply the changes made.
Final verdict
Most SMEs rely on QuickBooks payroll for managing their employee’s payroll. In order to generate accurate paychecks, the payroll service must be updated. However, at times, QuickBooks users might face QuickBooks Payroll Update Not Working issues when they try to update the application. Hopefully, this blog clarifies all your doubts regarding the payroll issue. However, in case you are facing any trouble or have further queries, you can get in touch with our experts.
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