Whenever we book our flight for our favorite destination, our excitement is at its peak. Did you also finalize your tickets with American Airlines, and on the day of your flight, it got delayed? Well, this is one of the worst feelings for any traveler. However, at times, the airline has to delay the flight due to unavoidable circumstances.
In this whole situation of flight delay, American Airlines Customer Service comes to the rescue of all individuals.
Furthermore, there is other important information that one must be aware of to deal with the flight delay situation with ease.
Check out the detailed information and learn about compensation policy, rights, etc, from the guide here.
What is the Delay Compensation policy of American Airlines?
American Airlines is one of the most prominent airlines. Thus, to make delay situations hassle-free, they have laid down the delay policy.
Read out about it and know about the American Airlines delay policy compensation in detail.
- First and foremost, the travelers will be eligible for compensation only when their flight is delayed for more than 3 hours.
- If the reason behind the delay is bad weather, then team of AA might provide a refund.
- Furthermore, in some situations, the refund for only the unused part of the ticket is given.
- Moreover, one of the important things that determines the compensation amount is the reason behind the delay.
- Lastly, contact the representatives at AA if you have some doubts. The travel experts of American airlines will provide detailed information on the same if you contact them.
What are my rights when flight is delayed with AA?
The minute one finds out the delay in their flight, they should start gathering information on their rights under this situation. In addition to the American airlines 3 hour delay compensation rule, there are some other rights too which one can avail.
Refer to the points given below and know about these-
- Firstly, a flyer is eligible for getting compensation up to €600.
- A traveler can request for compensation in case of delay for more than 3 hours.
- In addition, when one misses their connecting flight due to delay or cancellation, the AA team will rebook you on the next flight with available seats.
American Airlines Delay Compensation Amount
It is very important for individuals to know that the compensation amount depends on multiple factors. One will be given the amount according to the situation they are in.
- When there is a delay in flight for 2 or more hours, the travelers will get a compensation amount of up to $1300.
- Furthermore, the compensation amount differs depending on the total distance of the flight.
For the distance less than 2500 Kilometers- €250
For the distance between 1500 to 3500- €400
For the distance over 3500 Kilometers- €600
- In case the delay takes place from an EU airport, then the delay amount is around $600.
How to choose a new flight at AA?
American Airlines offers three ways to select a new flight when their original flight gets delayed. From the information below, you will learn about these ways in detail and then rely on them at the time of choosing a new flight.
Open the American app
Start by downloading the American Airline application on your device from the Play Store or App Store. Once you have the application, go ahead to follow the steps mentioned below to choose the new or different flight-
- Start by tapping on the banner that appears on the homepage and then review your trip.
- In this step, select the new flight.
- Finally, you will get a new boarding pass.
Through the official website
Another way to get a new flight for yourself is via the official website of American Airlines. Furthermore, as this is an online method, one does not have to spend much time booking their new ticket.
In case your flight has changed, then you will see the updated flight under “Your trips” on the official website. Moreover, one is eligible for either select the new flight or go ahead with the flight option that the airline has selected for them.
Through the Kiosk in the airport
If you are already at the airport and want to complete the new flight selection process there, then it is possible by using the Kiosk.
- First and foremost, scan your boarding pass. Or one can use the booking confirmation code to see the updated trip information.
- Once you do so, continue and switch your flight.
- At last, you would get the new boarding pass.
What to do in a flight delay situation?
Travelers should not worry when they find out about the delay in their flight. Here’s what we should do instead-
-
Talk to the representatives
The travel experts of American Airlines are available for travelers at all times. Those who wish to know about the American Airlines Low Fare Calendar Deals can speak with representatives via call or chat.
-
Find new flight
Go ahead and speak with the AA team and know about new flight options. Or search for it on the official website.
Conclusion
Deal with the flight delay situation at American Airlines easily. Learn what to do in this case and find out your rights from the detailed guide here.
Related Post: Air France Travel Regulations For Minors: Things You Should Know